Last week, I shared thoughts about how, having lost the battle for the smart home, utilities can capture the opportunities provided by smart cities and own the signals that customers get about what should matter. I got a few emails asking what that looks like. While this is part of the strategy/futurecasting service we’ll be providing, it makes sense to peel back the curtain a little and give a peek into how we think about these things. This was also spurred by a conversation with a fellow ‘Future Utility’ slack channel buddy of mine, Ken-Ichi Hino.
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