6 smart city services people would pay for and use

Source: Tech Republic Published: August 14, 2020

Many cities are still in the planning phases of the smart city journey. Both residents and officials hope this digital transformation will create good jobs and a better quality of life. A new study of 10,000 citizens and 300 city officials finds that cities should start with small, useful projects to establish a successful track record and grow from there.

Capgemini Research Institute conducted a smart cities survey in April 2020, which included surveys as well as one-on-one interviews. The resulting report, "Street smart: Putting the citizen at the center of smart city initiatives," analyzed which services people are most likely to use and to shell out money to do so. Considering the barriers facing smart city projects—lack of tech expertise, limited funding, and unclear visions for this work—selecting the right place to start is crucial for success, according to the report.