Leading in a Crisis: 3 Kinds of Resilience to Strive For

Source: Gov. Tech Published: April 20, 2020

The coronavirus (COVID-19) pandemic is a mega-crisis, and will rapidly overwhelm organizations and cause disruption for extended periods of time, similar to the Japanese tsunami in 2011 or the USA’s Hurricane Katrina in 2006, except on a global scale.

During a major disruptive event like this, it is important to prevent partial or complete breakdowns of the people, organizations and networks involved in response and recovery efforts.

Extraordinary demands are placed on these organizations when a mega-crisis hits. These demands are difficult enough to manage in “sudden impact” crises of short duration (“sprints”). They are even more challenging with regard to cascading, long-duration crises with multiple peaks (“marathons”).

The response to COVID-19 requires organizations to perform intense sprints while running a marathon.

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