IDC names "best and brightest" North American smart city projects
10 Mar 2020 by Sarah Wray: Editor, Source: SmartCitiesWorld
The winning projects include an Alexa-assisted citizen contact centre and data-driven systems to reduce flooding and address road accident hotspots.
lbuquerque is the first city to integrate an Alexa voice assistant with a 311 contact centre
IDC Government Insights has announced the 13 winners of the third annual IDC Smart Cities North America Awards (SCNAA).
The awards recognise the progress North American communities have made in executing smart cities projects, and aim to share best practices to help accelerate progress in the region and beyond.
Following more than 2,500 votes, winners were named in 11 categories, relating to the use of technology and data, partnerships, funding models and community engagement.
The winning projects include an Alexa-assisted citizen contact centre and data-driven systems to reduce flooding and address road accident hotspots.
"Winners on this list represent the best and brightest change agents within government and their successful projects offer a roadmap to others."
"It is clear from the overwhelming number of impressive responses we received to our third annual SCNAA awards, government officials across the country are committed to implementing innovative smart city initiatives, designed to bring about meaningful changes to the way we live, work, play and interact," said Ruthbea Yesner, vice president, IDC Government Insights and Smart Cities Strategies.
"Winners on this list represent the best and brightest change agents within government and their successful projects offer a roadmap to others looking to implement effective change and radically transform urban environments for the better."
The winners are: