New Center of Excellence to Infuse AI into Texas Government

Source: GovTech Published: December 8th, 2020

Texas now has a center for making artificial intelligence part of how government does business. 

In a press release, the Texas Department of Information Resources (DIR) revealed the state’s new Artificial Intelligence Center of Excellence (AI-CoE). AI-CoE’s purpose is to assist state and local agencies and public institutions of higher learning with exploring how AI can be used to enhance service delivery to citizens. 

“Following the success of DIR’s Cloud Center of Excellence, we want the AI-CoE to enable and foster the adoption of AI in state government to increase efficiency,” said John Hoffman, who serves as chief technology officer and deputy chief information officer of Texas. “This will also ensure the implementation of the state’s strategic goals for technology as outlined in the 2020-2024 State Strategic Plan for Information Resources Management.”  

One of the objectives of the 2020-2024 strategic plan is to “initiate testing of artificial intelligence (AI) solutions to drive new interaction and services with the public.” AI-CoE aims to accomplish this objective by utilizing the expertise of DIR staff and private partners so that IT leaders across agencies can identify areas where AI can speed up processes and reduce costs. 

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