AR app provides digital concierge services to buildings

Source: Smart Cities World Published: November 20th, 2020

Resonai, an Israeli artificial intelligence (AI) and computer vision company has released a mobile application intended to provide digital “concierge services” to visitors of retail outlets and commercial buildings.

Built on Vera, Resonai’s enterprise platform that transforms any physical space into an intelligent digital environment, Vera Concierge provides personalized assistance, indoor navigation, and context-aware information through an augmented reality (AR) interface.

Contactless information

According to Resonai, building tenants and visitors can use Vera Concierge to check-in or register upon their arrival, and get personalized, contactless information. The app provides turn-by-turn navigation guiding users to their destinations and offers helpful, context-aware AR content along the way at just the right time and location.

“Vera enables us to merge the digital and physical worlds so that devices and people operate seamlessly, and we can create exciting new experiences for consumers and business,” said Emil Alon, CEO and founder of Resonai.

“Vera Concierge is a perfect example of the type of application that not only engages end users but also delivers real value to building owners and facilities managers. Once we transform physical spaces into intel.

In a retail environment, for example, the app can provide consumers with important product information, deliver engaging, AR-based brand experiences, or simply point out where the restrooms and other facilities are located.

 The app provides real-time analytics on traffic flows, user behaviors, product interactions, and other valuable data as consumers move through a store or shopping mall, enabling managers to integrate bricks-and-mortar data with eCommerce data to map the complete buyer journey.

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Photo by Maxime VALCARCE on Unsplash